The Collection Process

If you are unable to make your regular payment or keep an arranged payment, here is what you can expect:

  • The original creditor will keep the debt for a predetermined amount of time. This could be up to 108 days.
  • The debt will then go to the creditors "in-house collections." You will be notified of this change and should be given notice of your options to resolve the matter. At this point your credit report will reflect your late payments in increments of 30, 60, or 90 days late. If the in-house collections is unable to collect the debt, your account will be forwarded to a third party collector.
  • A third party collector is a company, attorney, or anyone other than the original creditor. Because debt collectors work on a commission basis they may be more aggressive than the in-house collector. If you feel you are being harassed refer to the Fair Debt Collection Practices Act.
  • Generally, if an attorney is the third party collector your time to negotiate a repayment plan may be shorter because they are in a position to file suit much quicker.
  • Third party collectors are generally not permitted to tell anyone other than you and your attorney that you owe money. They may contact your friends or family only to learn where you live or work. They can only do this one time.
  • Within five days of first contact the third party collector must also contact you in writing confirming the amount you owe and the name of the original creditor. You will have anywhere from 20 to 30 days to reply. At this point your credit report will list the debt as in collections.
  • After this point, if no arrangements are made or previous arrangements are not kept, the third party collector will send a notice of a court date to file a judgement against you.

The above information should be understood to be a general discussion of the subject matter and DOES NOT constitute a legal opinion about the situation. For further information please consult a qualified attorney.

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