Credit Reports Frequently Asked Questions (FAQ)

What is a credit report? Who may look at it?

A credit report is a record of your payment history with lenders. Other lenders use this information to decide whether or not to extend credit to you.

Credit reports are maintained by credit bureaus. A credit bureau is a clearinghouse for consumer credit information. It can report only the information that is provided to it by creditors; it cannot change information unless instructed to do so by a creditor.

Under the Fair Credit Reporting Act, only someone with a legitimate or permissible reason can see your credit report. If you apply for credit, for insurance, or for a job, the potential creditor or employer has permissible reason to see your report.

How do I get a copy of my credit report?

There are three national credit bureaus which collect information and issue reports. They are separate businesses. You should get a copy from each of them.

In Central Indiana, call these numbers for instructions on how to get your credit report from each of these bureaus:

Trans Union 1-800-916-8800

Experian 1-888-397-3742

CSC Credit Services/Equifax 1-800-759-5979

Is all of my credit history on my credit report?

No, Your creditors may report to only one or two credit bureaus. Some of your creditors may not report to a credit bureau at all. Generally, utilities, landlords, doctors and attorneys do not report to a credit bureau unless your account has gone to collection.

Does a Credit Bureau "rate" my credit?

No. Each credit grantor or lender has different requirements or criteria for extending credit so it is impossible for anyone to have an overall "rating." All a credit bureau does is provide a factual report of your credit history.

How do I correct errors on my credit report?

You can use the form which is part of your credit report or you can write a letter to dispute incorrect information. Your "dispute" must be in writing, and you should keep a copy of your letter or dispute form. By law, the credit bureau must investigate within 30 days any entry you dispute. When you send your letter, ask for a corrected copy of the credit report.

Be sure to check all the information on your credit report. Sometimes errors are made because a name, address or social security number is listed incorrectly. If the error involves your account with a creditor, contact the creditor's customer service department to make sure that your account history is correct. If the creditor has made a mistake in reporting to the credit bureau, ask the creditor to submit corrected information.

What can I do to get an error corrected after I have disputed it several times?

There are several things you can do if you have made an earnest effort to correct an error:

  • You may include a 100-word statement on your credit report explaining your side of the story. You should send this statement to each credit bureau which is showing inaccurate information on your credit report.
  • You may contact the Federal Trade Commission which oversees credit bureaus. Their office in Chicago may be contacted at (312) 353-4423, or access Federal Trade Comission
  • You may also contact the U.S. Public Interest Research Group in Washington, DC at (202) 546-9707, or access U.S. Public Interest Research Group

How long does negative information stay on my credit report?

Information, both good and bad, will stay on your credit report for seven years. Bankruptcy will stay on your credit report for ten years. There are exceptions to these limits. If you are asking for a large loan, like a mortgage, over $50,000, buying insurance over $50,000, or seeking employment where your annual salary will be more than $20,000, the potential creditor or employer may request older information.

Can a credit repair clinic help?

Even though it may claim to be able to "remove" bad credit "legally" before seven or ten years, a credit repair clinic cannot permanently remove accurate information from your credit report. A credit repair clinic will dispute information which will be investigated. During the process, the account will be identified on your credit report as "disputed". If the information is found to be accurate, it will remain on your credit records. The credit repair clinic will charge you, usually a large fee, to obtain copies of your credit reports and to send letters or dispute forms which you can do for yourself for the cost of a few postage stamps.

Credit repair organizations may not charge or receive any money for a service until it is fully performed. A credit repair organization may not take any action intended to conceal adverse information from a credit reporting agency or creditor.

How does a divorce affect my credit?

Even if you are divorced, you are responsible for the balance on all accounts which were opened jointly. It is a good idea to pay off all balances and close joint accounts as part of the divorce settlement. If joint accounts are used after the divorce, you are still responsible for those accounts unless you notify the creditor in writing that you wish to have your name removed from the account.

What can I do about negative information that is preventing me from getting credit?

Negative information, if it is accurate, will remain on your credit report for seven years. The best - and only - thing you can do is develop a pattern of prompt payments in the future. You may include a 100-word explanation on your credit report. This is helpful if negative information is the result of unusual circumstances, such as divorce, illness or unemployment. You may need to send this statement to all three credit bureaus.

What can I do to improve my credit rating?

  • Don't take on more debt than you can handle.
  • Make all payments as promised-in full and on time.
  • Don't apply for a lot of credit at once.
  • Close accounts and lines of credit that you do not use.
  • Check your credit reports each year (especially if you are planning a major purchase) to make sure all reported information is correct.


LETTER TO CREDIT BUREAU

To: __________________________________________________________
Credit Bureau
Re: __________________________________________________________
Your Name
Address: __________________________________________________________
SSN: __________________________________________________________
Please investigate the following items listed on my credit report because:
_____  The information is not accurate.
_____  The information does not belong to me.

Creditor Name Creditor Number Account Number
__________________ ________________________ __________________
__________________ ________________________ __________________
__________________ ________________________ __________________
__________________ ________________________ __________________

Remarks: _________________________________________________________
_________________________________________________________
_________________________________________________________
Please send me a corrected copy of my credit report.
Thank you.
Signature _______________________________________________________
SSN ____________-_________-___________
Spouse's Signature _______________________________________________________
(if joint)
Spouse's SSN ____________-_________-___________
(if joint)


CREDIT REPORT REQUEST FORM

(Not all creditors report to the same agency. Send a request to each credit reporting agency.)
Type or print clearly. Provide all requested information.
_______  Please send a copy of my PERSONAL credit report
_______  Please send a copy of our JOINT credit report
_______  A check or money order is enclosed (if required)
_______  I/We were DENIED CREDIT, EMPLOYMENT or INSURANCE within the past 30-60 days by:  (Name of Firm Here), because the information contained in my/our credit files at your agency. A copy of the letter of denial is enclosed. I/We understand a copy of my/our credit report will be sent without charge.
 
Date:  ____/____/____ Daytime Phone:  :( ______ ) __________-______________
Your Full Name: __________________________________________________
(Last), (First) (M.I.), (Jr.,Sr.,2nd, etc.)
Spouse's Full Name: _____________________________________________
(Last), (First) (M.I.), (Jr.,Sr.,2nd, etc.)
Current Address: _____________________________________________
Mailing Address: _____________________________________________
(P.O. Box, etc. if different from above)
  City _____________________   State ______   Zip __________
Previous Address(es): __________________________________________________
(Past Five Years)
Marital Status: _________________
Your Date of Birth (DOB): ____/____/____
Spouse's DOB: ____/____/____
Your SSN: _________-________-_________
Spouse's SSN: _________-________-_________
Your Current Employer: ___________________________________________
Spouse's Current Employer: ___________________________________________
Your Signature: ___________________________________________
Spouse's Signature: ___________________________________________


LETTER TO CREDITOR

Date _____/_____/_____
To: ________________________________________________
Attention: Customer Service Department
Re: Account Number _______________
 
Recently I received a copy of my credit report from _______________________________ Credit Bureau. My account is incorrect for the following reasons(s):
_________________________________________________________________
_________________________________________________________________
_________________________________________________________________
_________________________________________________________________
_________________________________________________________________
 
Please investigate and correct your records. Please advise the credit bureau(s) of this corrected information and send me a letter stating that this has been done.
Thank You.
Name: _______________________________________________________
Address: _______________________________________________________

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