Board of Directors

Members

Dedicated Staff

Adjunct Staff

1999 Financial Statement*

Creditor Service Fee

Client Reimbursements

Other Income

TOTAL

Highlights from 1999

• Participated as first NFCC agency in self assessment through Lilly Endowment Grant to the Center for Non-profit Boards.
• Teamed with Cleveland in developing new strategic plans.
• Certified an additional counselor so 90% of eligible counselors and adjunct staff are certified.
• Increased number of active DSP clients by 2.3% to 4,336.
• Opened offices in Greenwood and Noblesville.
• Returned $16.5 million to creditors, an increase of 10.4% over 1998.
• Installed a TTY line and equipment to better serve deaf clientele.
• Began counseling in Spanish.
• Conducted 404 education presentations, an increase of 33% over 1998.
• Produced a new orientation video for the Debt Solver Plan with closed captioning in both English and Spanish.
• Conducted 84 media interviews.
• Conducted six first-time homebuyer workshops for 165 participants.
• Sponsored "Money Talks" on Channel 8, a series of educational messages about money management and wise use of credit.
• Participated in 18 major events such as health fairs, employee fairs, homebuyer fairs, open houses and trade schools.
• Sponsored Local Source in the Yellow Pages to provide 25 prerecorded messages on money & credit topics.

1999 Client & Debt Solver Plan Data

A Client's Story

During the course of a day, you may meet me many times and not even know it. I may be the bus driver picking up your children for school, or your server at lunch. I may be your co-worker or the cashier at your grocery. I may be a professional that has provided you services. However, something you may not have known about me is that I am a client of Consumer Credit Counseling Service® of Central Indiana.

I had gotten behind on my bills because of no money management training, my divorce and/or extreme medical bills. No matter what the reason, I was at a loss on how to deal with my debts. Then a friend told me about Consumer Credit Counseling Service® of Central Indiana. I made an appointment and met with a certified consumer credit counselor. The counselor reviewed my income and expenses and devised a plan where I could meet my living expenses and my debt payments, too. I owed 11 creditors an outstanding debt of $31,983. My counselor negotiated with my creditors to work out a debt repayment plan.

I am glad that I came to Consumer Credit Counseling Service® of Central Indiana. Not only am I paying off my creditors but I was able to learn how to better manage my money. I am learning that it is not an overnight fix but it is well worth the time. I am also showing my child that anything worthwhile is worth the work. My child thinks that I am pretty special, too. Because we are learning better money management we will soon be able to buy our first home.

Content of Presentations

Building for the Future

Any successful building project must first start with a solid foundation. For CCCSCI, the solid base is the development effort that was established in 1998 to support our quality education programs. Throughout 1999, we built upon our early efforts to establish a solid campaign.

In 1999, we did an annual appeal and secured sponsors for various programs. The annual appeal campaign generated a total of $4,545 for the year. The sponsorship campaign generated $18,969 and included sponsors for Credit College, The Road Home, dollars & $ense newsletter, and educational materials. The total amount generated was $23,514, which was an increase of 121 percent over 1998. The development effort is working toward building a stronger future for CCCSCI and the clients we serve.

The donations and support of individuals and corporations were crucial in our efforts to provide training and assistance to individuals throughout Central Indiana. We sincerely appreciate the response from our 1999 donors and hope you will continue to help us make a difference in our communities.

Laurie Blackburn
Chair, Resource Committee

1999 Contributions

Counseling Sites